What’s wrong with my metrics

Since the beginning of ages, people always liked to measure, size, weigh and compare. It’s a fact. Technology didn’t help and even increased the measurement mania to such an extent that it sometimes becomes compulsive. 
As QA or QC people, as Managers, we do not subtract from the trend, but are our metrics that effective and efficient? What sort of metrics do we use and what for? Don’t we lose the track and confuse goals and means? Do we measure or do we play games and politics? In this tutorial, the audience will learn and understand what QA / QC metrics are for; how to develop and deploy an effective and efficient framework or dashboard; but also how metrics can be used, misused and abused…all of this with real examples, direct from the trenches and with the necessary distance and twisted mind. Be my guest and come get some…