Olivier Denoo

Olivier is the VP of ps_testware SAS, the French subsidiary of ps_testware group. His role is to develop business, recruit the local expert team, build sustainable partnerships, promote software testing and ps_testware. He is also involved in auditing test projects and organizations and provides high-level consultancy and support.Olivier is the President of the CFTL – the French ISTQB Board and also currently is the Governance Officer of the ISTQB.
For 20 years he is an international speaker who spoke at Test-IT Africa; SQA-days; BA-days; JFIE; TestWarez; SEETEST; STF; Iqnite; JFTL; JMTL; JTTL; Analyst-days; Quality Week; Eurostar; Dasia…
He’s also actively participating in the development of new certification schemes, like IQBBA (Business Analysis), IREB-ReQB (requirements engineering) or IBUQ (usability).

Speaker Presentation

Whatever Users Want

Johannesburg: 19 September, 11:20am
Cape Town: 20 September 11:20am

When developing software products or services, we all tend to believe that we know who our users are and how they will use those in real life.
We rely on predefined components, coding standard, and routines and we truly think that will do the trick.
Now what happens when users are not exactly who or what we thought they were? What if our models and concepts are wrong or ill-designed? What if they suddenly decide to use our products and services in environments and conditions we never thought of?

In this talk, I’ll go through major trends and guidelines of our software applications and how they relate to users.
I will also discuss traps and pitfalls in modern software testing, explore some consequences of new business concepts and modern society paradoxes we need to integrate and how they relate to the future of our profession.

If you think that usability is useless, that software testing is not funny and that users do not matter, be prepared for a serious shock!

Keywords: users, usability, Ux, user experience, complexity, in-use, heuristics
Target audience: all
Kind of talk: eye-opener with a twist of humor

What’s in it for you: Discover the power of usability heuristics, user experience and in-use context

Project Management – Negotiate your way to Mission Impossible Tutorial

Johannesburg: 17 September, 08:00am to 05:00pm
Cape Town: 21 September, 08:00am to 05:00pm

IQBBA (International certification scheme for BA’s) is currently working on a specific Acceptance testing for BAs / BA for acceptance testers syllabus. A special emphasis has been put on social skills, to ease communication and collaborations between parties involved in IT projects (e.g. BAs, QA, Production, Developers, Business or POs…)

This presentation will help:

– facilitate a honest and open communication with workshops like (“catch the peanut”, “like it or not”, “news or fake news”, “moody woodpecker”)
– get to know and understand each other’s (“comedia del arte”, “geopolitics”, “if I were U”)
– envision the future (“BrickLand”, “magic wand”, “roses and chrysanthemums”, “stairway to heaven”)
– build team cohesion (“break an egg”, “spaghetti incident”, “coat of arm”)
– build a meaningful dashboard (“Mario the pizzaiolo”)
– negotiate (“get a fruitful experience”)

…and by proposing Tools and games as a takeaway social toolbox that can be practiced in various stages of the project (incl. how to deal with blockings or crisis). Last but not least, most can be adapted to your own needs.

Introduction

• Why soft skills are important
• Tools for:
    – communicating openly
    – understand each other’s
    – envision the future
    – keep the cohesion
    – build meaningful tools
• Conclusion / discussion